28-01-2018 08:27 PM
i have taken delivery of samsung s8 in my new contract and had a little use of it and i hate it can i swap for a different handset? Was purchase online from ee
28-01-2018 08:29 PM
If you are still within your inital 14 day cooling off period, then yes, ring EE and arrange for it to be returned.
If you have had the handset for more than 14 days now though sorry you are stuck with it now unfortunately.