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by
Visitor

Signed up for double data but yet to recieve it!

Hi,

 

So I signed up to EE early this year and chose the double data sim only which gave me 60GB for the price of 30GB. However, I am yet to recieve it. I was told it would be added after 14 days but I am still only being given 30GB a month!

2 REPLIES 2
Highlighted
by Ace Contributor
Ace Contributor

Re: Signed up for double data but yet to recieve it!

If it's after 14 days and you still haven't received it, then the best advice I can give is to give customer service a call on 150 to get this looked into. Unfortunately we have no customer account access on here.

 

Customer service re-open tomorrow at 8am.

Highlighted
by Grand Master
Grand Master

Re: Signed up for double data but yet to recieve it!

Have you looked for it in your Add-ons & Extras of your online MyEE?

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