by Peter16
Explorer

Roaming add pack

How do I purchase a roaming add which is not one of the on line packs?   All customer service options seem to be unavailable.  

5 REPLIES 5
by Ace Contributor
Ace Contributor

Re: Roaming add pack

Hello @Peter16 you can purchase data roaming add ons by accessing http://add-on.ee.co.uk over mobile data. 🙂

by Peter16
Explorer

Re: Roaming add pack

Limited packs available on line.  Need another only available via phone, which has been down all day.   

 

by Ace Contributor
Ace Contributor

Re: Roaming add pack

You will need to wait until the issue has been resolved in that case. EE will update this thread when it has:

 

https://community.ee.co.uk/t5/Network-status/Calling-us-and-using-our-customer-service-platforms/td-...

 

🙂

by Grand Master
Grand Master

Re: Roaming add pack

@Peter16   Can I ask what roaming add on for payg ? 

by
EE Employee

Re: Roaming add pack

Hi and welcome to the community @Peter16

 

Which roaming add on are you trying to purchase?

 

Many thanks,

 

Lee

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