Highlighted
by ajbrewzer84
Explorer

Replacement sim

I have lost/damaged my pay monthly sim card could i request a replacement please?

1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: Replacement sim

Morning @ajbrewzer84

 

Thanks for posting on the community.

 

If you give us a call on +44 (0) 7953 966 250 we will block the SIM card for you, if this has been lost.

 

We can send you another SIM card by post with the same number (charges will apply for delivery) or you can pop into one of stores to get one for free, if you go into store they will need photo ID.

 

Our EE stores will accept a passport (from any country) or a UK photocard driving licence.

 

Leanne

View solution in original post

2 REPLIES 2
by Grand Master
Grand Master

Re: Replacement sim

@ajbrewzer84  to get a replacement Sim card you can call customer services or you can go to EE store and ask for a replacement SIM card. 

by
EE Community Support Team
Solution

Re: Replacement sim

Morning @ajbrewzer84

 

Thanks for posting on the community.

 

If you give us a call on +44 (0) 7953 966 250 we will block the SIM card for you, if this has been lost.

 

We can send you another SIM card by post with the same number (charges will apply for delivery) or you can pop into one of stores to get one for free, if you go into store they will need photo ID.

 

Our EE stores will accept a passport (from any country) or a UK photocard driving licence.

 

Leanne

View solution in original post

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.