Highlighted
by
Explorer

Possible scan message re billing info

Hi, 

 

ive recently received the following text but haven’t changed back details. Is this a scam?

 

EE:We were unable to process your latest bill. In order to avoid fees, update your billing information via:https://ee-update.ref0123.com/?ee=2

 

+44 7719 343438 was the number it was from.

 

Thanks In advance!

1 SOLUTION

Accepted Solutions
Highlighted
by Grand Master
Grand Master
Solution

Re: Possible scan message re billing info

@Laurenbarry93   It’s a scam,  please forward the message to 7726 (SPAM) to report it to EE. 

EE or any other company wouldn’t send you a link to login to your account. 

View solution in original post

6 REPLIES 6
Highlighted
by Grand Master
Grand Master
Solution

Re: Possible scan message re billing info

@Laurenbarry93   It’s a scam,  please forward the message to 7726 (SPAM) to report it to EE. 

EE or any other company wouldn’t send you a link to login to your account. 

View solution in original post

Highlighted
by
Explorer

Re: Possible scan message re billing info

Thanks very much! I’ve sent a message as you suggested!

Highlighted
by Grand Master
Grand Master

Re: Possible scan message re billing info

@Laurenbarry93   I’ve just checked that number and that’s an O2 number.  Lol.   

you can use THIS website to check who called you.   

Highlighted
by
New Member

Re: Possible scan message re billing info

I received the same message today. There's plenty of money in my bank account to pay my monthly DD (which comes out on the 1st of the month, anyway).

 

It's a phishing text. 

 

I've tried to phone Customer Service at EE to make them aware, but lost the will to do so after ten minutes on hold. 

 

Block the number and delete the text. 

 

 

Highlighted
by
New Member

Re: Possible scan message re billing info

Had the same message! very suspicious!

Highlighted
by Grand Master
Grand Master

Re: Possible scan message re billing info

There are many of these scams going the rounds.

 

@Curlyk , @corkscrewcurly : Report it to EE by forwarding it to 7726 (S.P.A.M. on your keypad).

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.

Recent solutions