16-08-2017 02:41 PM
I have a personal phone contract with EE. My employer has a business EE contract. My husband has a Vodafone contract.
I currently have two phones (one personal and one work) but want to have just one.
I still have until April 2018 left on my personal contract but my husband wants to use it.
Can I transfer my phone number from me personal EE phone to my work phone without cancelling the contract, and then transfer my husband's phone number from his Vodafone contract to my old personal EE phone?
16-08-2017 05:15 PM
Thanks for posting in community 🙂
Are you able to get in touch with customer services to discuss this.
Your husband would need to have a look at our How to keep your mobile number help and support pages to show you the process of coming across from another network to EE.
I would absolutely advise a call into customer services.
16-08-2017 05:19 PM
I am not sure CS would be able to help.
As soon as you use the PAC code they contract will cancel and a final bill will be produced. Unless EE has changed hwo this works very recently in like the last few days.
16-08-2017 05:27 PM
Not much can be done to be honest @Richard_C
I can understand wanting to keep the number for the business account but soon as you do that it would cancel the EE contract meaning her partner wouldn't be able to transfer his number over to the EE contract.
My only advice is to kee the 1 number (the husbands) and deal with the fact that the EE business account will have a different number to what your used to.
It's a pain I know but there is no way round this.