by Txomin
Visitor

Police discount not on my bill

Hi, when I took out my contract there was a 20% discount, for among others Police officers. I'm looking into upgrading early as I'm within my last 90 days and there's other providers doing deals too. Whilst working out where I'm better off it looks like there's no discount being applied to my bill, cab you tell me why please? I may have been overpaying for months/years 😡

1 SOLUTION

Accepted Solutions
by Profile closed
Not applicable
Solution

Re: Police discount not on my bill

Hello @Txomin due to this being a public user forum access to accounts is not allowed to check your bills or discount through here I am sorry. Please call customer service on 150 from an EE phone or 07953 966 250 from any other (lines open at 8am) or if it is an EE personal pay monthly account you can also access Live Chat:

 

https://community.ee.co.uk/t5/Pay-monthly/EE-Live-Chat-ways-to-chat-online/td-p/527811

 

🙂

2 REPLIES 2
by Profile closed
Not applicable
Solution

Re: Police discount not on my bill

Hello @Txomin due to this being a public user forum access to accounts is not allowed to check your bills or discount through here I am sorry. Please call customer service on 150 from an EE phone or 07953 966 250 from any other (lines open at 8am) or if it is an EE personal pay monthly account you can also access Live Chat:

 

https://community.ee.co.uk/t5/Pay-monthly/EE-Live-Chat-ways-to-chat-online/td-p/527811

 

🙂

by
EE Community Support Team

Re: Police discount not on my bill

Hello @Txomin

 

Thanks for posting.

 

Please do get in touch with us and the team can have this looked into for you.

 

Let us know how you get on!

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