by jess_sx20 Investigator
Investigator

Phones were cut off now restored but one phone still not back on?

 
5 REPLIES 5
by Grand Master
Grand Master

Re: Phones were cut off now restored but one phone still not back on?

Hi, 

 

For account specific questions like this you will need to speak to CS on 150 tomorrow. 

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: Phones were cut off now restored but one phone still not back on?

Good morning @jess_sx20

 

Thank you for posting in community 🙂

 

Is the other handset working now?

 

Have you tried switching it on and off again?

 

Cheers

 

Richard

 

🙂

by jess_sx20 Investigator
Investigator

Re: Phones were cut off now restored but one phone still not back on?

Hello,

 

Yes all phones on the account have now been restored.

 

Phoned 150 services this morning and it was a mistake on their side, but all resolved now.

 

thank you 

by jess_sx20 Investigator
Investigator

Re: Phones were cut off now restored but one phone still not back on?

Thank you for your reply.

 

I did exactly that this morning and all has been resolved.

 

jess 

by
EE Community Support Team

Re: Phones were cut off now restored but one phone still not back on?

Morning @jess_sx20

 

Glad this is all sorted now for you.

 

Thanks for coming back and letting us know 🙂

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