by AdamP92

Phone coverage not as stated online

Hi, i went into the EE shop yesterday took out a new contract on an iphone xr.


The signal coverage for my home and work place say online its covered but ive got no signal what so ever, how do i get this phone cancelled? I will return to 3 where it was perfect.

EE Community Support Team

Re: Phone coverage not as stated online

Good Afternoon @AdamP92


Thanks for coming to the community. 


Have you checked the Network Status Checker for any known problems?


I would recommend visiting the store in which you took the contract from to discuss the signal coverage further. The manager will then be able to provide you with your options. 


Katie 🙂



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