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by Investigator
Investigator

Paying bill

I need talk to someone to explain i syruggled to pay this months bill due 21st but I can this coming thursday...how can I do this as call centre on 150 is prioritising calls and i cant afford to be cut off

1 SOLUTION

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by Grand Master
Grand Master
Solution

Re: Paying bill

Hi @Andy3293 

 

Please read EE guide to help people who cannot pay their bill. I would also suggest you contact EE CS on 150 to discuss your situation.

 

https://ee.co.uk/help/help-new/billing-usage-and-top-up/paying-my-bill/what-should-i-do-if-i-cant-pa...

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.

View solution in original post

2 REPLIES 2
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by Grand Master
Grand Master

Re: Paying bill

@Andy3293   You will have to call customer services about this.   It’s free to call customer services from your device. 

Highlighted
by Grand Master
Grand Master
Solution

Re: Paying bill

Hi @Andy3293 

 

Please read EE guide to help people who cannot pay their bill. I would also suggest you contact EE CS on 150 to discuss your situation.

 

https://ee.co.uk/help/help-new/billing-usage-and-top-up/paying-my-bill/what-should-i-do-if-i-cant-pa...

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.

View solution in original post

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