12-09-2017 08:37 AM
I'm finding the FAQ unclear about this.
I am currently a pay monthly customer on a 24 month iPhone tarrif which is coming to an end. I am also "leader" as a shared account and my wife is an additional "sharer".
If I move to a 12 month SIM only plan, can I still be leader on the shared account?
To put it another way, does a SIM only account qualify for being a "leader" or does the main account need to be a "full phone" account?
12-09-2017 11:15 AM - edited 12-09-2017 11:15 AM
12-09-2017 12:34 PM
I got through to customer service before seeing your reply, and they told me I can change to a SIM only (12 month contract) and still remain leader on a shared account.
I was skeptical and this appears to be bourne out by your reply. I'd appreciate though another confirmation as I'm getting conflicting information, just to be 100%!
12-09-2017 02:01 PM