For up-to-date information and comments, search the EE Community or start a new topic. |
15-10-2019 09:02 AM
Ordered a new phone for my son's Christmas, payment was authorised but not taken ... no order confirmation. Now trying to reorder it's now saying uniday discount code has been used although it hasn't, didn't go through ... help
15-10-2019 02:37 PM
Hi again @Stevie-C- 🙂
It's worth speaking to our Mobile Care team so that they can track down the original order and find out what went wrong.
Chris