by t55utton
Explorer

Oops tracking timed out!

So I decided to take advantage of the offer on an additional device for my partner but since I have placed the order, I have only received a confirmation email saying that my order is on its way. I can not track the order however as when I try it says the tracking has timed out.

 

Is my order actually placed?

3 REPLIES 3
by
EE Community Support Team

Re: Oops tracking timed out!

Good Morning @t55utton

 

Thanks for coming to the community.

 

What device did you order?

 

Also, when did you order?

 

Speak soon, Leanne 🙂

by t55utton
Explorer

Re: Oops tracking timed out!

It was a Google pixel 2 on the 7th January

by
EE Community Support Team

Re: Oops tracking timed out!

Thanks @t55utton

 

I have sent you a private message on here to get some details.

 

Hope to hear back from you soon 🙂

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