by DC1970
New Member

New SIM card with wrong number

I have just been sent an upgrade handset with a new sim.  The new sim does not have my old number, but a new Kobe.

 

i have had to put my old SIM card in the phone 

1 SOLUTION

Accepted Solutions
by Ace Contributor
Ace Contributor
Solution

Re: New SIM card with wrong number

Hi @DC1970 

 

Welcome to the EE Community,

 

as your SIM from your old phone fits your new one you can continue to use that SIM.

 

Thanks,

 

David.

2 REPLIES 2
by Ace Contributor
Ace Contributor
Solution

Re: New SIM card with wrong number

Hi @DC1970 

 

Welcome to the EE Community,

 

as your SIM from your old phone fits your new one you can continue to use that SIM.

 

Thanks,

 

David.

by
EE Community Support Team

Re: New SIM card with wrong number

Good Morning @DC1970.

 

Thanks for coming to the community. 

 

I would recommend following the advice from @David

 

If your old SIM fits then you can activate your new SIM here.

 

Katie 🙂

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