by RyanCee Investigator
Investigator

My phone has broken and I can't track my upgrade

Hello, my current mobile phone has broken, but on Thursday I ordered my upgrade I have tried to track this and found my order number isn't working, I'm unable to contact EE as I have no phone access currently what can I do?

5 REPLIES 5
by Grand Master
Grand Master

Re: My phone has broken and I can't track my upgrade

@RyanCee You can call customer services from a landline on 0800 079 8586

by RyanCee Investigator
Investigator

Re: My phone has broken and I can't track my upgrade

Unfortunately I don't have a landline phone
by RyanCee Investigator
Investigator

Re: My phone has broken and I can't track my upgrade

Unfortunately I don't have a landline phone

by Grand Master
Grand Master

Re: My phone has broken and I can't track my upgrade

Then you'll need to borrow a phone. It's a free call.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Community Support Team

Re: My phone has broken and I can't track my upgrade

Hello @RyanCee

 

Thanks for coming to the community.

 

I have sent you a private message on here to get some further details.

 

Thanks. Leanne 🙂

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.

Recent solutions