by Tracy49
New Member

My contract was up last month why am I still paying the same amount

 
1 SOLUTION

Accepted Solutions
by Brilliant Contributor
Brilliant Contributor
Solution

Re: My contract was up last month why am I still paying the same amount

Becase you have not asked for anything to be changed?

 

Your contract doesn't end. You just revert to a 30 day rolling contract until you cancel or upgrade.

 

If you want to pay less I suggest you look at the sim only plans. Just give EE a call on 150 from your mobile to discuss your options.

 

It is only O2 and sky that automatically lower the price once the 24 months is up.


BrendonH (Android Expert) Samsung Galaxy S10+ (Pie 9.0)
If I have helped please click the THUMB/SOLUTION buttons below
2 REPLIES 2
by Brilliant Contributor
Brilliant Contributor
Solution

Re: My contract was up last month why am I still paying the same amount

Becase you have not asked for anything to be changed?

 

Your contract doesn't end. You just revert to a 30 day rolling contract until you cancel or upgrade.

 

If you want to pay less I suggest you look at the sim only plans. Just give EE a call on 150 from your mobile to discuss your options.

 

It is only O2 and sky that automatically lower the price once the 24 months is up.


BrendonH (Android Expert) Samsung Galaxy S10+ (Pie 9.0)
If I have helped please click the THUMB/SOLUTION buttons below
by
EE Community Support Team

Re: My contract was up last month why am I still paying the same amount

Hi @Tracy49,

 

Welcome to the EE Community.

 

That's a great answer from @BrendonH.

 

Don't hesitate to get in touch with customer services if you would like to upgrade or change your plan.

 

Thanks

 

James

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