by Mrant1978
New Member

My contract is due to expire can I cancel

My contract expires on October 4th I don't want to renew it can I email to say this 

2 REPLIES 2
by Grand Master
Grand Master

Re: My contract is due to expire can I cancel

Hi @Mrant1978 

 

You need to call EE CS on 150 and give 30 days notice to cancel.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: My contract is due to expire can I cancel

Hi @Mrant1978.

 

Welcome to the community.

 

Although we don't have an email address as a point of contact, you can call our Mobile Care team to give 30 days notice for cancelling your contract.

 

Have a look at our Number Porting Support Article for more information on keeping your number.

 

Jon

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