by cola3010

Live chat urgent

Ive been trying to chat with an EE advisor but can’t find the live chat window and the box doesn’t be appear. I ant call or text as my phone has been suspended. I want to sort my bill out. Can someone email me from EE please. xxxxxxxxxxx@xxxxxxxxx



[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

by Grand Master
Grand Master

Re: Live chat urgent

@cola3010   This is a public forum not customer services and you do not post your private information on a public forum.   If you need to speak with customer services via live chat login to your online account and wait for a live chat window to pop up.  If you have no joy with this you will have to call as no one from here will

contact you about your account. 

by Grand Master
Grand Master

Re: Live chat urgent

Hi @cola3010 


You can access live chat via your online account or via EE get in touch page.



To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
EE Community Support Team

Re: Live chat urgent

Hi @cola3010


Welcome to the community. 🙂


Have you managed to get in touch yet? Log into your My EE account on your browser and browse the help pages. A chat window will pop up when someone is available.


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