15-08-2019 08:03 PM
I received an email a while back telling me that I may be able to leave my pay monthly contract (without paying exit fees) early due to a price hike in out-of-contract charges (which I have used in the past and will in the future). I tried to cancel at the time via chat but I was told I needed to get in touch once the price rise was actually put in to place i.e. in a few days from now.
Can I now do this since we're approaching this date?
15-08-2019 08:11 PM - edited 15-08-2019 08:32 PM
@eliase Do you regularly have out of allowance charges? if it’s not regular then it doesn’t really apply to you.
I’ve had out of allowance charges in the past and I’m sure I’ll have them in the future that doesn’t mean this applies to me.
15-08-2019 08:20 PM
Depends what the email said. It would have said either: