by gowingnator
Explorer

Leaving EE March 2017

Hi,

 

I'd like to cancel my on going contract when my 12 month contract has ended in March.

 

I'd also like my PUK code please.

 

I've tried accessing live chart, but the pop up never comes up. And I'd rather not speak to anyone on the phone.

 

Thanks!

1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: Leaving EE March 2017

Hi @gowingnator,

 

Welcome to the EE Community.

 

It's not possible to speak to our cancellations team via live chat.

 

The easiest way to give your notice to cancel is to call customer service.

 

Thanks

 

James

4 REPLIES 4
by Grand Master
Grand Master

Re: Leaving EE March 2017

@gowingnator  You can

not do it from here and you have to give 30 days notice to do this.   

by gowingnator
Explorer

Re: Leaving EE March 2017

Oh, thanks!

 

I'm trying to get live chat to pop up, but nothing happens.

by Grand Master
Grand Master

Re: Leaving EE March 2017

@gowingnator   Log into your account and wait for the live chat pop-up their 

by
EE Community Support Team
Solution

Re: Leaving EE March 2017

Hi @gowingnator,

 

Welcome to the EE Community.

 

It's not possible to speak to our cancellations team via live chat.

 

The easiest way to give your notice to cancel is to call customer service.

 

Thanks

 

James

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