by Lee51
Visitor

Is there a charge for unlocking my phone?

Is there a charge for unlocking my phone nowthecontract is finished?

2 REPLIES 2
by Grand Master
Grand Master

Re: Is there a charge for unlocking my phone?

No, not when you bought it from EE & the contract term has expired.

 

If the device had been on your contract for at least 6 months, even if that contract has now been cancelled, you can just apply using the Unlocking your device form as the Pay Monthly option and giving the mobile number that it originally came with. It will first show your current phone on that number, if any, & ask whether that is the device you want to unlock? If not, you will then have to type in the IMEI of the old phone. 

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by
EE Community Support Team

Re: Is there a charge for unlocking my phone?

Hi @Lee51

 

Thanks for coming to see us 🙂

 

I can see @XRaySpeX has helped you.

 

For a little bit of additional reading, have you taken a look at our Unlocking your EE mobile phone or device support article?

 

If not, please have a read.

 

If you need anything else, please let us know.

 

Cheers

 

Richard

 

🙂

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