by Clairebear101
Visitor

Is the upgrade date the end of contract or earliest upgrade date

On my contract it says an upgrade date....is that the earlist (45days)or is that when it ends i want to keep my phone ive got and go sim only but i read you have to give a months notice to change and im out the country when the dates shown 

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Is the upgrade date the end of contract or earliest upgrade date

Hi, 

 

All that ends is your minimum contract term not your contract,  that will revert to a rolling monthly contract so you can upgrade any time. 

 

Depending on your tariff, you will be entitled to upgrade early, so if you txt "UP" to 150 a text will tell you. 

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
3 REPLIES 3
by Grand Master
Grand Master
Solution

Re: Is the upgrade date the end of contract or earliest upgrade date

Hi, 

 

All that ends is your minimum contract term not your contract,  that will revert to a rolling monthly contract so you can upgrade any time. 

 

Depending on your tariff, you will be entitled to upgrade early, so if you txt "UP" to 150 a text will tell you. 

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Grand Master
Grand Master

Re: Is the upgrade date the end of contract or earliest upgrade date

You may "upgrade" to SIM-only at any time after your upgrade date, which is 45 days before the end of contract term. You don't need to give any notice. You just call EE or do it online at any time at your convenience after that date.

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by
EE Community Support Team

Re: Is the upgrade date the end of contract or earliest upgrade date

Hi @Clairbear101

 

I hope the information given to you by @Northerner and @XRaySpeX has been a help to you.

 

Thanks

 

Richard

 

🙂

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