by Silverella
New Member

If I upgrade my phone, do I start another 24 month contract?

Hi, I’ve been with EE for about 5 years I think with no phone or plan upgrade! Just didn’t sort it out and moved abroad 2 years ago. I’m obviously long overdue a phone upgrade but won’t want to keep my contract running too much longer...so my questions are:

 

1) if I upgrade my device and plan, will I be locked in for another 2 years before I can cancel my monthly plan? And 

 

2) regardless of when my contract will end, will I have to wait a while, or pay a fee before my new phone is paid off, if I decide to cancel my plan?

 

thanks 🙂

1 REPLY 1
by
EE Community Support Team

Re: If I upgrade my phone, do I start another 24 month contract?

Hi @Silverella.

 

Welcome to the community.

 

Where did you move abroad? 🙂

 

If you were to sign up to a new contract which included a phone, this would last for 24 months.

 

There would be a fee to cancel before this minimum term, but the fee would keep getting smaller and smaller until you hit your end date.

 

Hope this helps 🙂

 

Jon

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