by Jessicah99
New Member

I was told i would pay £48 a month but on my app it’s showing £60

I went into the EE shop a few days ago to upgrade my phone where I was told because of discounts it would only be £48 a month but on my EE app it’s showing £60. Is this because the discounts won’t be taken off till I actually have to pay my first bill ?  

1 REPLY 1
by
EE Community Support Team

Re: I was told i would pay £48 a month but on my app it’s showing £60

Hi @Jessicah99

 

Welcome to the community 🙂

 

What was the discount for, was this an in-store offer?

 

If you log into your My EE app > Plans & Add-ons > See your Add-Ons

 

Does the discount show in there for you?

 

Leanne 🙂

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