by Samsmith1988
Visitor

I want to remove a phone number from my account

Hi there,

 

I got a phone for my partner and it is linked to my account. How do I unlink it so he can pay the bill through direct debit himself. We set a direct debit up but he ended up paying for mine too, oops... 🙊 Any help is greatly appreciated!

 

Thanks in advance,

 

Sam ☺️

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: I want to remove a phone number from my account

@Samsmith1988  You need to call customer services to do this and your partner will need to pass a credit check before you can pass this over to them.   You both need to be there when you call customer services. 

2 REPLIES 2
by Grand Master
Grand Master
Solution

Re: I want to remove a phone number from my account

@Samsmith1988  You need to call customer services to do this and your partner will need to pass a credit check before you can pass this over to them.   You both need to be there when you call customer services. 

by
EE Community Support Team

Re: I want to remove a phone number from my account

Hello there @Samsmith1988

 

Thanks for coming here.

 

Please do give us a call and we will help you both with this 🙂

 

Have a great weekend!

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.