by iiiXen
Visitor

I put my SIM in another phone and my bills increased? why is this?

Hello! I put my SIM in another phone about a week ago and my bills have increased?

I've looked online and on the forums here and noticed that a few people have done this and the bills weren't effected.

 

Any idea why this has happened? I went from a iPhone 5S to a iPhone 6 for a week to give the 6 a try to see how it was.

2 REPLIES 2
by Grand Master
Grand Master

Re: I put my SIM in another phone and my bills increased? why is this?

@iiiXen! this will only happen if you go outside of your allowance.  Using a different phone will not increase the cost per month as it's the same allowance because your using your Sim card and your SIM card is what's linked to your account not the device. 

by Grand Master
Grand Master

Re: I put my SIM in another phone and my bills increased? why is this?

Hi, 

 

What does your bill say as it will say if you have incurred costs outside your tariff. 

 

How much more is the increase is it the RPI increase

 

Thanks 




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