by Michael250790 Investigator
Investigator

I placed an order a week ago and email said successful but havnt heard nothink

  1. I placed an order last week and had a email shortly after saying my order was successful but it's been 7 days and I havnt heard anythink else .
6 REPLIES 6
by Grand Master
Grand Master

Re: I placed an order a week ago and email said successful but havnt heard nothi

@Michael250790  Your going to need to call customer services to chase this up.  

by
EE Community Support Team

Re: I placed an order a week ago and email said successful but havnt heard nothi

Hi @Michael250790,

 

Welcome to the EE Community.

 

Did you order a phone or just a SIM card?

 

Have DPD sent you a tracking number?

 

Thanks

 

James​​​​​​​

by Michael250790 Investigator
Investigator

Re: I placed an order a week ago and email said successful but havnt heard nothi

A phone I have tried calling but I couldn't get frew and I work all day so havny had time to keep trying.  

by
EE Community Support Team

Re: I placed an order a week ago and email said successful but havnt heard nothi

Hi @Michael250790,

 

Have you tried calling our sales team on 0800 956 6000?

 

Thanks

 

James

by Michael250790 Investigator
Investigator

Re: I placed an order a week ago and email said successful but havnt heard nothi

Yes but I never got frew . 

by
EE Community Support Team

Re: I placed an order a week ago and email said successful but havnt heard nothi

Hi @Michael250790,

 

Please give them another try when you can and they'll be happy to track your order for you.

 

Thanks

 

James

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