by Nikimorg
Visitor

I ordered an upgrade on 8/4 and received confirmation email but nothing since

Received confirmation email saying I would get further email to track my order and text messages but have had nothing 

2 REPLIES 2
by Grand Master
Grand Master

Re: I ordered an upgrade on 8/4 and received confirmation email but nothing sinc

@Nikimorg   Depending if the device is in stock will depend when EE can send you tracking info.  I would give customer services a call about this as they should be able to say what’s going on. 

by
EE Community Support Team

Re: I ordered an upgrade on 8/4 and received confirmation email but nothing sinc

Hi @Nikimorg,

 

Welcome to the EE Community.

 

That's great advice from @Chris_B, our Customer Care Team will be happy to check the status of your order for you.

 

Thanks

 

James

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