by bigt1978
Explorer

I need to report a phone as lost/stolen but it says office is closed 😱

How do I get my lost/stolen phone blocked out of office hours?

3 REPLIES 3
by Grand Master
Grand Master

Re: I need to report a phone as lost/stolen but it says office is closed 😱

The lost/stolen menu option should be open 24/7.

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by bigt1978
Explorer

Re: I need to report a phone as lost/stolen but it says office is closed 😱

I tried that but as soon as I put the phone number of the device in it tells me the office is shut πŸ™„

by
EE Community Support Team

Re: I need to report a phone as lost/stolen but it says office is closed 😱

Hi @bigt1978

 

Welcome to the community, I'm sorry to hear about your phone.

 

Did you manage to get through?

 

If not, I recommend getting in touch with customer services as soon as possible.

 

Chris

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