11-01-2019 03:30 AM
EE tried to take money via direct debit on 3rd Jan but at this time not enough was there to cover it, so I paid for my bill via credit card on the 5th Jan and now on the 11th Jan EE have taken money from my bank for the exact same bill, which was supposed to pay back the credit card now because of EE I am in debt, how can I get my money back quickly within 24hrs anybody knows to tell me.
11-01-2019 05:13 AM
You won't get it back in 24 hours it takes around 7 days for the refund.
When a direct debit fails it always automatically tries again a week later.
You need to ring EE for the refund
11-01-2019 09:12 AM