by Happyglitterbal
Explorer

I have a package of texts calls unlimited and 10GB I want to change it to unlimi

I have a package of texts calls unlimited and 10GB I want to change my package to less call usage and more data I have only been with EE since last year will I be charged to change package as I use more data than calling out 

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: I have a package of texts calls unlimited and 10GB I want to change it to un

EE don't do unlimited data. You may change to a equal or more expensive plan with more data.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
3 REPLIES 3
by Grand Master
Grand Master
Solution

Re: I have a package of texts calls unlimited and 10GB I want to change it to un

EE don't do unlimited data. You may change to a equal or more expensive plan with more data.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Grand Master
Grand Master

Re: I have a package of texts calls unlimited and 10GB I want to change it to un

@Happyglitterbal   Just call customer services on 150 and tell them you would like to have more data on your allowance this will obviously increase your tariff cost per month.  

 

 You cannot swap unlimited texts and unlimited calls to have more data as it's part of the package.  

by
EE Employee

Re: I have a package of texts calls unlimited and 10GB I want to change it to un

Hi and welcome to the community @Happyglitterbal

 

Just to add to the great information supplied already, please do pop over to our price plan change guide as this may assist.

 

Many thanks,

 

Lee​​​​​​​

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