by Shoneyman96
Visitor

I got accepted for a monthly phone but have not received my phone yet

I am just wondering where my phone is as I have not received it but placed my order just before Christmas 

1 SOLUTION

Accepted Solutions
by
EE Employee
Solution

Re: I got accepted for a monthly phone but have not received my phone yet

Hi and welcome to the Community @Shoneyman96

 

Please do get in contact with our sales team to discuss your order, please do have your XKN order number to hand as they will need this.

 

Many thanks,

 

Lee

2 REPLIES 2
by Brilliant Contributor
Brilliant Contributor

Re: I got accepted for a monthly phone but have not received my phone yet

Hello @Shoneyman96,

 

Welcome to the community,

 

Unfortunately we have no access to accounts here, this is a public forum, you will have to ring customer service to find out what is going on, as you should have received it by now

by
EE Employee
Solution

Re: I got accepted for a monthly phone but have not received my phone yet

Hi and welcome to the Community @Shoneyman96

 

Please do get in contact with our sales team to discuss your order, please do have your XKN order number to hand as they will need this.

 

Many thanks,

 

Lee

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