by FionAwesome Investigator
Investigator

I accidentally bought the wrong pack and lost all my free boosts

Hi folks,

 

I recently accidentally bought a 7 day pack instead of my usual 30 day everything pack and when I changed back I lost all my boosts. Is there any way I could get these back at all? It's been a while because I haven't had the time to sort this out but any help would be appreciated.

 

Regards

 

Fiona

1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: I accidentally bought the wrong pack and lost all my free boosts

Morning @FionAwesome.

 

Please do contact our customer services.

 

They will be able to look into this further for you.

 

Thanks 🙂

5 REPLIES 5
by Grand Master
Grand Master

Re: I accidentally bought the wrong pack and lost all my free boosts

Not according to the rules for boosts, but if you phone EE telling them you made a mistake, they might restore them.

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by FionAwesome Investigator
Investigator

Re: I accidentally bought the wrong pack and lost all my free boosts

Fair enough. I might give them a call when I get a chance. Fingers crossed someone from EE replies to this to save me the trouble. 

by Grand Master
Grand Master

Re: I accidentally bought the wrong pack and lost all my free boosts

@FionAwesome  Sorry but you will need to call as this can not be done here this is just a customer forum not customer services.  

by FionAwesome Investigator
Investigator

Re: I accidentally bought the wrong pack and lost all my free boosts

Thanks for the reply. I'll give you a call when I get a chance.

 

by
EE Community Support Team
Solution

Re: I accidentally bought the wrong pack and lost all my free boosts

Morning @FionAwesome.

 

Please do contact our customer services.

 

They will be able to look into this further for you.

 

Thanks 🙂

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