27-11-2018 10:08 AM
How to live chat with EE team ?
Solved! See the answer below or view the solution in context.
08-01-2020 04:13 PM
One of the worst online and in general customer services. You need to waste all your day in order to manage work to chat with someone.
08-01-2020 04:50 PM
Hello there @Marycha
I am sorry to hear this.
Is there something we can help you with in the community?
Did you get to chat to one of our Mobile Care team?
Leanne.
18-01-2020 10:50 PM
Why is my internet signal so rubbish can't even get on live chat really not happy with the service off ee
19-01-2020 04:54 AM
@Kerys2001 : Internet signal on what device?
19-01-2020 08:39 AM
Morning @Kerys2001
Thanks for coming to the community.
We will certainly see what we can do to help you on the community, if you can give us some further information on your query?
Hope to har back from you soon 🙂
Leanne.
23-01-2020 04:27 PM
Hello the ee team say I can have a phone but when I go on to it it's say I not up for one
23-01-2020 05:35 PM
Good Evening @Hoddgkinson0926.
Thanks for coming to the community.
If you are unable to upgrade via your My EE account, I would recommend giving us a call. If you are eligible our mobile care team will be happy to place your order,
Katie 🙂
04-02-2020 12:43 AM
hi my account has been souspended and i am woundering how i get it all back up and running thanks
04-02-2020 08:02 AM
Morning @francinem12
Welcome to the community.
You can chat to us on our Get in touch page, just select EE and a chat option will show when an agent is available.
Or, you can give our Mobile Care team a call on 0800 079 8586 and they will be able to get your account looked into for you.
Leanne 🙂
13-02-2020 06:42 PM
Does this mean that if I am not an EE customer, I cannot initiate a live chat?