27-11-2018 10:08 AM
How to live chat with EE team ?
Solved! See the answer below or view the solution in context.
29-10-2019 12:38 PM
Hi I just toped my phone but not on there want my money on the credit to my account
29-10-2019 02:48 PM
Hi @Fiona1524
Welcome to the community.
Has your top up paid for your pack? You can check in your My EE account or by texting BALANCE to 150.
Chris
02-12-2019 10:19 AM
Hi can you help
02-12-2019 11:39 AM
Hello @Kellycooper1234
Thanks for coming to the community.
Could you give me some further information regarding your query for our chat team?
Are you with us on pay as you go or pay monthly?
Speak soon 🙂
Leanne.
10-12-2019 02:14 PM
Hi I need to chat about my account
10-12-2019 04:19 PM
Hi @Dawn27.
Thanks for coming to the community.
You can find all ways to get in touch on our get in touch page, including ways to call and online chat.
Is there anything we can help you with here, without having to access your account?
Jon
31-12-2019 10:10 AM
hi ,
please can someone call me I am abroad and unable to call. I have been cut off and was promised that I would be called on Sunday but I received no call please help.
31-12-2019 11:13 AM
Hi @Sutcliffe2019.
Welcome to the community.
Are you able to receive calls?
Do you know why you have been cut off?
Have you tried restarting your phone?
Jon
03-01-2020 03:32 PM
Hi,
I cannot find live chat anywhere within ee contact pages. It is also not popping up.
I am a pay monthly logged in customer...
J
03-01-2020 10:41 PM
If you are on contract, on the Get in Touch page open up the "EE +" & you will find Live Chat, when it's available during EE UK opening hours, looking like: