by Mattywalker21
Visitor

How to cancel my childs phone contract so she cannot dial out.

We want to cancel our daughters contract so she has to go onto pay as you go. That way she will focus on earning money to pay for her usage. Her contract is up. How do we cancel her contract so she can still accept calls but cant make them unless she has credit?

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: How to cancel my childs phone contract so she cannot dial out.

@Mattywalker21 : She is presumably under your a/c. Phone EE giving 30 days notice of cancellation & ask them to transfer it to PAYG.

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To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
2 REPLIES 2
by Grand Master
Grand Master

Re: How to cancel my childs phone contract so she cannot dial out.

Hi @Mattywalker21 

 

Call CS on 150 and ask them to transfer the contract over to PAYG. 

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Grand Master
Grand Master
Solution

Re: How to cancel my childs phone contract so she cannot dial out.

@Mattywalker21 : She is presumably under your a/c. Phone EE giving 30 days notice of cancellation & ask them to transfer it to PAYG.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
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