by Nmorrow98
New Member

How to cancel an order

How do cancel an order online

by Grand Master
Grand Master

Re: How to cancel an order

You can't. You need to phone EE to cancel.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
EE Community Support Team

Re: How to cancel an order

Hi @Nmorrow98


Welcome to the community, sorry to hear that you're thinking of cancelling.


As @XRaySpeX correctly said, you would have to call us in order to cancel.


Hopefully our customer service team can help change your mind. 🙂


Let us know if we can help you with anything.



Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.