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How long for a delivery?

Greenday95
Investigator
Investigator

Ordered a new phone on Wednesday to be delivered to my local store. Said it should be next day and dpd would send a text when it's delivered and ready to collect but still haven't heard anything.

 

Any advice?

4 REPLIES 4
Northerner
Grand Master
Grand Master

Hi @Greenday95

 

Have you tried calling the store? This is probably your best bet.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
David
Brilliant Contributor
Brilliant Contributor

Hi @Greenday95

 

Welcome to the Community,

 

as @Northerner said it would be best to contact your local store.

 

you can find their number here 

 

https://ee.co.uk/store-finder

 

Have a great Christmas.

 

David.

 

 

David
Brilliant Contributor
Brilliant Contributor

@Greenday95 as it's going to store you wouldn't get a text off DPD.

Christopher_G
EE Community Support Team

Hi @Greenday95

 

Welcome to the community. 🙂

 

You would still get text messages from DPD if you have ordered online/over the phone and requested a store delivery.

 

Have you had anything yet?

 

Chris