by tommyf14 Investigator
Investigator

How do I remove 3rd party blocks

 
7 REPLIES 7
by Grand Master
Grand Master

Re: How do I remove 3rd party blocks

What are 3rd party blocks? Do you mean EE's Content Lock?

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If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by tommyf14 Investigator
Investigator

Re: How do I remove 3rd party blocks

I tried to purchase something by adding it onto my phone bill but it was refused an say my 3rd party request is blocked 

by Grand Master
Grand Master

Re: How do I remove 3rd party blocks

Try texting UNBAR to 150.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by tommyf14 Investigator
Investigator

Re: How do I remove 3rd party blocks

Just tried that an says unable tor remove 3rd party block 

by Grand Master
Grand Master

Re: How do I remove 3rd party blocks

Dunno if it'll be any better but can you tick "Call Abroad and Premium Rate" under Manage Device in your MyEE? 

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Community Support Team

Re: How do I remove 3rd party blocks

Good Morning @tommyf14

 

Thanks for coming to the community.

 

Have you been able to remove the bar within your My EE account?

 

Let us know how you are getting on 🙂

 

Leanne.

by Profile closed
Not applicable

Re: How do I remove 3rd party blocks

Speak to EE because you've tried sorting it yourself already. Phone 150. I set my account years ago not to allow 3rd party purchases in case my phone gets stolen or hijacked or some scammer attempts to sign me up to some dodgy scheme. Maybe yours is set up the same way as mine. Or it could instead be that the 3rd party item you tried buying has been flagged up to EE as suspect. 

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