by Simonstids Investigator
Investigator

How do I know how much is in my account

 
9 REPLIES 9
by Grand Master
Grand Master

Re: How do I know how much is in my account

Are you on contract or PAYG?

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If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Simonstids Investigator
Investigator

Re: How do I know how much is in my account

On contract

Sent from my iPhone
by
EE Community Support Team

Re: How do I know how much is in my account

Hi and welcome to the community, @Simonstids


What are you trying to find out?

 

You can manage your account through My EE.

 

Chris

by Simonstids Investigator
Investigator

Re: How do I know how much is in my account

I topped up my account again as usual but it is not showing I did that. I used to be able to see how much in total I was in credit, doesn’t seem to show me that now

Sent from my iPhone
by Grand Master
Grand Master

Re: How do I know how much is in my account

@Simonstids : You're on PAYG if you are topping-up.

 

Maybe it's gone to buy your pack. What exactly does texting AL to 150 report?

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Simonstids Investigator
Investigator

Re: How do I know how much is in my account

No, I’m on contact but pay my bill monthly not direct debit.

Sent from my iPhone
by
EE Community Support Team

Re: How do I know how much is in my account

 

Thanks @Simonstids

 

It's probably worth speaking to our Mobile Care team on 150.

 

They'll be able to look into this for you.


Chris

by Simonstids Investigator
Investigator

Re: How do I know how much is in my account

Am trying to get through but stupid usually

Sent from my iPhone
by Grand Master
Grand Master

Re: How do I know how much is in my account

@Simonstids : Sorry, but what & why are you topping-up?

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

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