by Frispy
Visitor

How do I have a military discount applied

I do not have a military discount applied and would like this rectified.  I also believe I have been overcharged for a lack of data.

2 REPLIES 2
by Grand Master
Grand Master

Re: How do I have a military discount applied

EE Perk discounts can only be applied at the time of taking out a new contract or upgrade; not after the event.

 

Why do you feel you've been overcharged for a lack of data? You can't go over your data allowance w/out buying a data add-on.

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by
EE Community Support Team

Re: How do I have a military discount applied

Good Morning @Frispy

 

As @XRaySpeX has advised EE Perk Discount can only be applied at point of upgrade or point of sale. 

 

If this is something you have previously requested to be applied I would recommend speaking with our customer service team. The team will also be able to help you with your data package. 

 

Let us know how you get on.

 

Katie 🙂

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