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How do I cancel one of the lines on my account?

Leanne030888
Visitor

‎01-09-2019 05:12 AM

 
0 Helpful
4 REPLIES 4
BrendonH
Community Hero
Community Hero

‎01-09-2019 05:56 AM

You need to call EE and give your 30 days notice if it is on Pay Monthly


BrendonH (Android Expert) Google Pixel 8 Pro Obsidian Black (Android 14)
If I have helped please click the THUMB/SOLUTION buttons below
0 Helpful
Alex_S
EE Employee

‎01-09-2019 02:00 PM

Hi @Leanne030888,

 

Welcome to the community 🙂

 

Is it an additional line on a pay monthly account that you want to cancel?

 

Do you want to take the number to another provider? Or are you looking to cancel the line all together?

 

Are you out of contract on the number you want to disconnect?

 

 

Alex 🙂

 

 

0 Helpful
shellharry36
Visitor
In response to Alex_S

‎08-12-2021 07:38 AM

I wish to cancel 1 of the phone contracts I have. Its out of contract and doesn't want it anymore, 

0 Helpful
Jon_K
Former EE Employee
In response to shellharry36

‎08-12-2021 09:41 AM

Hi @shellharry36.

 

Welcome to the community.

 

If you can give our Customer Care team a call, they will be able to help you get this line cancelled.

 

Make sure you let them know which line you wish to be cancelled.

 

Jon

0 Helpful