by Marie451
New Member

How do I cancel my sim only account now I have updated to a new phone.

Updated on EE from sim only to Galaxy A4.  Now have 2 devices on my account.  Do not want sim only account any longer.  How do I contact EE to change my account?

2 REPLIES 2
by Grand Master
Grand Master

Re: How do I cancel my sim only account now I have updated to a new phone.

If you updated with EE & not a new contract your mobile replaces your SIM-Only.

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by
EE Community Support Team

Re: How do I cancel my sim only account now I have updated to a new phone.

Hi there @Marie451

 

Thanks for coming here.

 

If you would like to cancel the SIM account, give us a call on 150 our Mobile Care team will be able to help 🙂

 

Thanks.

 

Leanne.

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