by TotalParanoia Investigator
Investigator

How can I see my T-Mobile bills if there is no online access?

I used to log in every few months and download my bills.

Now, I can't do that because access has been taken away!

What now?

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: How can I see my T-Mobile bills if there is no online access?

Hi @TotalParanoia 

 

Please see EE guide on how, and what access your T-Mobile account, after access was discontinued in the 28th February. 

 

You might want to consider moving to EE.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
7 REPLIES 7
by Grand Master
Grand Master
Solution

Re: How can I see my T-Mobile bills if there is no online access?

Hi @TotalParanoia 

 

Please see EE guide on how, and what access your T-Mobile account, after access was discontinued in the 28th February. 

 

You might want to consider moving to EE.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Ace Contributor
Ace Contributor

Re: How can I see my T-Mobile bills if there is no online access?

@TotalParanoia you should be receiving a free paper bill 

by TotalParanoia Investigator
Investigator

Re: How can I see my T-Mobile bills if there is no online access?

Thanks for the info.

I'm not moving to EE, because I currently only have to pay 23p a month for 500mins and 500 texts, it's an old phone, so data isn't needed.

by Ace Contributor
Ace Contributor

Re: How can I see my T-Mobile bills if there is no online access?

@TotalParanoia 23p a month bargain I would ring 150 to see why you ain't receiving a free paper copy.

by TotalParanoia Investigator
Investigator

Re: How can I see my T-Mobile bills if there is no online access?

No paper bills here, I might have to give them a call. Thanks.

Highlighted
by Ace Contributor
Ace Contributor

Re: How can I see my T-Mobile bills if there is no online access?

Let us know how you get on.

by Grand Master
Grand Master

Re: How can I see my T-Mobile bills if there is no online access?

@TotalParanoia   Just to inform you in about a years time T-Mobile will go the same way as Orange has.   

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