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How can I change my number?

Desigreeneyes
Explorer

I need to change my number due to identity fraud. Can I do it through the EE app and if so how? Not very technically minded. Thanks 

4 REPLIES 4
tahirmian
Ace Contributor
Ace Contributor

Hi @Desigreeneyes you need to visit nearest EE Store or call mobile care to 150 and explain all your situation why you need to change your number where they can help you. Thanks 

@Desigreeneyes you need to keep in mind there is cost involve for Changing your phone number £35.74.

But that all depends on your circumstances why you need to change your number.

Thanks 

Jon_K
Former EE Employee

Hi @Desigreeneyes.

 

Welcome to the community.

 

As @tahirmian has mentioned, you'll need to contact our Mobile Care team and they will be able to take you through a number change.

 

Let us know how you get on.

 

Jon

Desigreeneyes
Explorer

Thanks for your speedy replies. Going to the EE shop now.