by Paulb36
Explorer

Hi have been on a 12 month sim only plan for couple of months now can I cancel

Hi all have been on a 12 month sim only plan for a couple of months phone has now packed up can I cancel or do I need to upgrade for a new phone cheers all 

2 REPLIES 2
by
EE Community Support Team

Re: Hi have been on a 12 month sim only plan for couple of months now can I canc

Hi @Paulb36

 

Welcome to the community, sorry to hear about your phone.

 

Sounds like it could be time to upgrade though. 🙂

 

Let us know what you think of the offers on there.

 

Chris

by Grand Master
Grand Master

Re: Hi have been on a 12 month sim only plan for couple of months now can I canc

You may either:

  • Cancel & pay off the rest of your contract - 20%.
  • Upgrade to a new phone now but you'll still have to pay off the rest of your contract - 20%.
  • Upgrade to a new phone FoC after you've had the SIM-Only contract for at least 3 months. Of course you still pay for the new phone.
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