by TCB Investigator
Investigator

Hi ee, IE and Google Chrome have been failing to login in for the past six days

The login error, working on fixing page, unable to complete request right now, try again later message comes up every time. And I would like to get on and check/put money on, my account.

4 REPLIES 4
by Grand Master
Grand Master

Re: Hi ee, IE and Google Chrome have been failing to login in for the past six d

Hi @TCB

 

What device are you using? 

 

I can log into EE online portal without any issues in chrome and the EE app also works just fine (just updated it) 

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by TCB Investigator
Investigator

Re: Hi ee, IE and Google Chrome have been failing to login in for the past six d

Desktop, both home and work. Same result.

by Grand Master
Grand Master

Re: Hi ee, IE and Google Chrome have been failing to login in for the past six d

Hi @TCB

 

Call 150 tomorrow and ask them to delete your online account. Then re-register.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
Highlighted
by TCB Investigator
Investigator

Re: Hi ee, IE and Google Chrome have been failing to login in for the past six d

That sounds like a good plan, I'll give it a go. Thanks!

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