13-08-2019 05:02 AM
Depends where you are going and if its outside the EU it depends on what plan you have.
13-08-2019 09:12 AM
Hi there @Jackie7840
Welcome to the community 🙂
If you have a Pay monthly, Pay as you go, Flex, or Mobile Broadband plan with us you can use your calls, texts and up to 15GB of data within 48 EU/EEA destinations
If you have a Max Plan started after 10 May 2017, you can also use your minutes, texts and up to 15GB of data within 53 destinations including Canada, Mexico, Australia, New Zealand and USA.
You can view all the charges and add-ons on our Roaming Help page just enter the country you are visiting.
Also, before you go if you have a pay monthly account, check your set up for roaming to use your phone abroad, to check this log into your My EE account online go to Menu > Manage Device > Roaming Abroad and also Call Abroad and Premium rate> They will show as ticked if roaming and calling abroad is activated.
Hope you have a great time 🙂