by Ps254

Fraud/ unknown

Tried apply for contract a couple times after the checks says I have a contract With yourselves,I am pretty certain I have never been with EE can this be looked into as further advice will be appreciated. N I wouldn’t have to go through this embarrassment thanks. If you can get back to me ASAP will be very much appreciated.  

by Ace Contributor
Ace Contributor

Re: Fraud/ unknown

Hi @Ps254 


@we don’t have account access on here I’m afraid. The best bet is too call EE and speak with them directly. They will take you through some security questions and can assist you with finding out more about this account. 


Use the link link at the bottom of my post to get in touch . 

EE Community Support Team

Re: Fraud/ unknown

Good Afternoon @Ps254


Thanks for coming to the community. 


Is it possible you may have had a previous contract on Orange or T-Mobile?


Have you spoke with our mobile care team?


Katie 🙂

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