by walker2323
New Member

Find the IMEI number associated with my account

Hi . 

I want to take advantage of an early upgrade - but when i took my phone in the guys in teh shop said that me IMEI number of my phone was not associated with the account.

 I suspect that this is because my origanl phone was damaged , i sent it to be repaired by quick mobile fix - who incidentally are the WORST repair cmpany - they lost my original phone and sent me a replacement reconditioned one (well actually they "lost" that and then sent me another one but thats mot relevant).

how can i associate the new IMEI number with my account 

 

thanks

 

matt

2 REPLIES 2
by Brilliant Contributor
Brilliant Contributor

Re: Find the IMEI number associated with my account

The IMEI should not effect you taking out a early upgrade so I am unsure why the guys in the shop are saying this.

 

What early upgrade is this?

 

What phone do you currently have?

What phone do you want to upgrade to?


BrendonH (Android Expert) Samsung Galaxy S10+ (Pie 9.0)
If I have helped please click the THUMB/SOLUTION buttons below
by
EE Community Support Team

Re: Find the IMEI number associated with my account

Hello there @walker2323

 

Thanks for coming to the community.

 

What device do you have at the moment?

 

Was this an EE retail upgrade offer?

 

Speak soon 🙂

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